Official Documents

Terms and Conditions Royal47 — Complete Platform Usage Guide

Please read these Terms and Conditions carefully before using the royal47 platform. By registering or using any of our services, you agree to be bound by all terms stated herein.

Last updated: January 2026

Key Highlights of royal47 Terms

Six key things you need to understand before using the platform.

21-Year Age Requirement

Royal47 only permits individuals aged 21 and above to register and use the platform. Fraudulent registrations will result in immediate account termination.

One Account Per Player

Each player is only permitted to hold one active account. Multiple account registrations by the same individual is a serious violation that may result in the freezing of all balances.

Bonus Rollover Requirements

All bonuses offered by royal47 are subject to rollover requirements as stated in their respective bonus terms. Withdrawals before meeting the rollover requirement are not permitted.

Account Security

Players are fully responsible for the security of their password and login credentials. Royal47 will not be held liable for any losses resulting from unauthorized access.

KYC Identity Verification

Before processing the first withdrawal, players are required to complete the identity verification (KYC) process by submitting valid documents as required by the platform.

Account Termination Rights

Royal47 reserves the right to suspend or terminate any account found to be in breach of these terms, engaging in fraud, or involved in activities that undermine the integrity of the platform.

Important Note: This document is a legally binding agreement between you ("Player") and Royal47 ("Platform"). By accessing or using any part of the Royal47 platform, you confirm that you have read, understood, and agreed to comply with all Terms and Conditions stated herein. If you do not agree with any part of these terms, please cease using the platform immediately.

Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between royal47 and every individual who accesses, registers for, or uses the royal47 platform, website, and mobile application (collectively referred to as the "Platform"). These Terms take effect from the date you first access the Platform.

By registering an account, making a deposit, using any game or service, or simply browsing the Platform, you are deemed to have accepted and agreed to be bound by these Terms and all related policies incorporated as part of this agreement, including Privacy Policy and Responsible Gaming Policy royal47.

Remember: These Terms may be updated from time to time. royal47 will notify players of material changes via an in-platform notice. It is the player's responsibility to review the latest terms.

Eligibility & Registration

To register and use the royal47 platform, you must meet all of the following eligibility requirements at all times:

  • You are at least 21 years old at the time of registration.
  • You are registering on your own behalf and not on behalf of any other person.
  • You are not represented by an agent, intermediary, or any other third party during registration.
  • You do not fall under any category of individuals prohibited from using online gambling services under applicable law.
  • You do not have an existing Royal47 account — whether active, suspended, or terminated.
  • All information you provide during registration is true, accurate, and up to date.

Registration Process

During registration, you are required to provide accurate personal information including your full name, date of birth, a valid email address, and phone number. royal47 reserves the right to request identity verification documents at any stage to confirm the information provided.

Warning: Providing false or misleading information during registration is a serious breach of these Terms. Royal47 reserves the right to terminate the account, freeze the balance, and report such cases to the relevant authorities.

Player Account

One Account Per Individual

Each player is only permitted to hold one (1) active account on royal47. This includes accounts opened using different personal details, different devices, or different payment methods. Should royal47 detect multiple accounts belonging to the same individual, all such accounts will be suspended and all wins and balances may be forfeited without notice.

Account Security

You are fully responsible for maintaining the confidentiality of your password and account login credentials. Royal47 recommends using a strong, unique password and never sharing your login details with anyone. Any activity that occurs in your account, whether with or without your knowledge, is entirely your responsibility.

If you suspect your account has been accessed without authorisation, please contact the royal47 support team immediately. We will take appropriate action to secure your account following sufficient identity verification.

Identity Verification (KYC)

Royal47 carries out a strict Know Your Customer (KYC) process as part of our commitment to security and compliance. Players are required to submit the following documents upon request:

  • Malaysian Identity Card (MyKad) or valid passport
  • Proof of current address (utility bill or bank statement not older than 3 months)
  • Proof of ownership of the payment method used

Failure to complete KYC verification within the specified period may result in a temporary suspension of withdrawal functions until the verification process is completed.

Deposit & Withdrawal

Deposit

Royal47 supports a variety of popular payment methods in Malaysia, including online bank transfers, local e-wallets, and other instant payment methods available on the platform. All deposits are processed within the timeframe stated for each payment method.

  • Minimum and maximum deposit amounts are subject to the selected payment method.
  • Royal47 does not charge any processing fees for deposits; however, your payment provider may apply their own charges.
  • All deposits must be made using a payment method registered in the player's own name.
  • Deposits from third-party sources are not permitted and will be returned.

Withdrawal

Players may submit withdrawal requests through the withdrawal section of the platform. All withdrawals are processed to the same payment method used for the deposit, subject to anti-money laundering policies.

  • The first withdrawal requires completed KYC verification before it can be processed.
  • Withdrawal processing times vary by payment method and are subject to standard security checks.
  • Royal47 reserves the right to request additional documents for withdrawals that exceed certain limits.
  • Withdrawals involving bonus balances that have not met the rollover requirements will not be processed until those requirements are fulfilled.

Note: Any attempt to withdraw funds obtained in violation of these Terms, including through the use of multiple accounts or system exploitation, will result in the withdrawal request being rejected and the account being investigated.

Bonus & Promotions

Royal47 offers a wide range of bonuses and promotions for both new and existing players. All bonuses are subject to specific terms and conditions stated on their respective promotions pages. The following general terms apply to all bonus types:

  • Each bonus has a rollover requirement that must be fulfilled before a withdrawal is permitted.
  • The welcome bonus can only be claimed once per new player.
  • Bonuses cannot be transferred between accounts or directly converted to cash without meeting the rollover requirements.
  • Royal47 reserves the right to void bonuses if there is evidence of abuse, including low-risk wagering done solely to meet rollover requirements unfairly.
  • The bonus validity period is as stated in each promotion's terms. Expired bonuses cannot be reactivated.
  • Royal47 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

Warning: Any attempt to exploit or abuse the royal47 bonus system — including opening multiple accounts to claim bonuses repeatedly — will be considered fraud and may result in account termination and forfeiture of all related balances.

Game Rules

All games available on the royal47 platform are operated in accordance with the game rules set out and displayed within each game. Players are responsible for familiarising themselves with the game rules before playing.

Game Fairness

All games on royal47 use a Random Number Generator (RNG) that has been certified by a recognised independent auditing body. This ensures every game outcome is entirely random and cannot be manipulated by any party, including royal47 itself.

Game Results

The results of all games are final once processed by the system. In the event of a technical disruption during a game, Royal47 will endeavor to restore a fair outcome based on available system data. Results that have been recorded in the system cannot be disputed on grounds unsupported by technical evidence.

  • Confirmed wagers cannot be cancelled.
  • In the event of a technical malfunction that affects a game outcome, royal47 will investigate and make a decision at the platform's discretion.
  • Wins arising from software errors or incorrect displays will not be honored and will be voided.

Player Conduct

Royal47 expects all players to interact with the platform and fellow players in a responsible, respectful, and honest manner. The following actions are strictly prohibited:

  • Using automation software, bots, or any tool designed to gain an unfair advantage in games.
  • Collusion or cooperation between players to manipulate game outcomes.
  • Attempts to hack, disrupt, or exploit any vulnerabilities in the platform's systems.
  • Money laundering through deposit and withdrawal activities on the platform.
  • Use of offensive, threatening, or harassing language toward other players or support staff.
  • Making false or unsubstantiated claims against Royal47 or its staff.

Any violation of these conduct rules will result in appropriate disciplinary action, including warnings, temporary suspension, or permanent account termination depending on the severity of the breach.

Privacy & Data Protection

Royal47 respects the privacy of all players and is committed to protecting your personal information in accordance with applicable data protection laws. The collection, use, and disclosure of your personal information is governed by Privacy Policy us, which forms part of this agreement.

By using the Royal47 platform, you agree that your personal information may be used for the following purposes:

  • Account management and verification
  • Processing of financial transactions
  • Compliance with legal and regulatory requirements
  • Service communications and promotions (subject to your preferences)
  • Platform improvement and user experience enhancement

Royal47 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Sensitive financial information is never stored in unprotected form.

Liability Limits

To the extent permitted by applicable law, royal47 shall not be liable for any loss or damage arising from:

  • Service interruptions due to scheduled or unplanned system maintenance.
  • Internet connectivity failure or technical disruptions on the player's end.
  • Financial losses resulting from betting decisions made by the player.
  • Unauthorized access to a player account resulting from the player's failure to safeguard their login credentials.
  • Any indirect, incidental, or consequential damages arising from the use of the platform.

Important: royal47 provides the platform as an entertainment medium. The decision to play and the amounts wagered are entirely the player's responsibility. Please play responsibly and within your financial means.

Terms Amendment

Royal47 reserves the right to amend, modify, or update these Terms and Conditions at any time at our discretion. Players will be notified of any material changes via an in-platform notice at least seven (7) days before they take effect, except where immediate changes are required for legal or security reasons.

Continued use of the platform after the effective date of any such amendment will be considered your acceptance of the revised terms. If you do not agree with any amendment, you may close your account by contacting our support team.

Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or relating to these Terms or the use of the royal47 platform shall first be resolved through good-faith negotiation. Should negotiation fail within 30 days, the dispute will be referred to binding arbitration.

The Bahasa Melayu version of these Terms is the official version. In the event of any discrepancy between a translated version and the Bahasa Melayu version, the Bahasa Melayu version shall prevail.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the royal47 support team is available to assist you at any time.

  • 24/7 online support via Live Chat on the platform
  • Email: [email protected]
  • Visit the FAQ us for answers to frequently asked questions

We are committed to responding to all inquiries within 24 business hours. For urgent issues relating to account security, please contact us via Live Chat for an immediate response.

Join royal47 & Enjoy the Ultimate Entertainment Experience

You have read and understood our Terms. Now it's time to enjoy the best gaming experience alongside over 150,000 Malaysian players at Royal47.

Have questions? Visit FAQ us or read our Responsible Gaming for further guidance.

Bahasa Melayu